My account · 6 steps · 4 screens
Sign in and find my WeoneArt gallery
Your WeoneArt gallery is on MycreArt, with your artworks. Your details have not changed: the same username or e-mail address, the same password. If you cannot remember it, an e-mail lets you choose a new one.
Before you start
- Your account already exists: your gallery was moved over from WeoneArt. No need to create a new one.
- Your WeoneArt username or the account's e-mail address, and your WeoneArt password: they have not changed.
- If the password is forgotten: access to the account's mailbox.
Screen 1 · Sign in to your account
At the top right of mycreart.com, click Login. On a phone, open the menu, the three lines at the top right, then Sign In, at the very bottom.
In Email or artist name, type your WeoneArt username (now your artist name) or your account's e-mail address. In Password, your WeoneArt password, upper and lower case included: the eye, on the right of the field, shows it. Then click Sign In.
The message Invalid credentials. appears? Check the capital letters in the password. If you cannot remember it, click Forgot your password?, above the Password field.
Screen 2 · Forgot Password
In Email, type your account's e-mail address, the one you had on WeoneArt, then click Send Reset Link. A message confirms it has been sent.
Screen 3 · Your mailbox
Open the e-mail Reset your MycreArt password and click Reset my password. The link is valid for one hour.
Screen 4 · Reset Your Password
Type your new password in New Password, then once more in Confirm New Password: eight characters at least. Click Reset Password. The sign-in page comes back: sign in with this new password.
Done
Your dashboard opens: your artworks are in Artworks. For a gallery that came from WeoneArt, the Your gallery came with you box gives their number. On this device, you stay signed in for thirty days if Remember me was left ticked.
What about the Google button?
“Continue with Google” opens your gallery if the address of your Google account is also the one on your gallery, and if it is a Gmail or Google Workspace address. With another address, MycreArt does not make the link: it opens a brand-new, empty account. When in doubt, sign in with your username and your password.
What if…
The e-mail does not arrive?
Look in your spam folder, then try your other addresses: the confirmation message appears even if no gallery uses the address you typed. Three requests per hour at most. If the address from back then no longer exists, write to us with the name of your gallery and the address to use: we will link them.
Google refuses, or opens an empty space?
An empty space is a brand-new account: the address of your Google account is not the one on your gallery. Your artworks have not moved. Click the round badge at the top right, then Logout, and come back with your WeoneArt username and password. A refusal is solved the same way. To sign in with Google from now on, write to us.
Cannot remember your username?
The account's e-mail address works too, in the same Email or artist name field. Capital letters and accents do not matter in the username; the password must be exact. After five failed attempts, the page asks you to wait, fifteen minutes at most.
Are your artworks still there?
Yes. Your artworks, your profile, your comments and your exhibitions were moved over from WeoneArt: you will find them in Artworks as soon as you sign in. If the space that opens is empty, you are not in the right account: see the question about Google.
Going further
Can't find it?
Write to us, we reply by e-mail.