Safe selling

Sell safely, avoid the common scams

Get paid before you ship, spot the most common traps and finalize cleanly — even with a buyer you met online.

The golden rule

The work ships once the money has landed

One rule protects you from almost every scam. A serious buyer always understands it.

Nothing leaves before the money has truly cleared

The work, the certificate, the tracking: anything of value leaves your studio only once the money has been received and cleared into your account — not “promised”, not “pending”, not “payment sent”. Beware one trap: the balance showing in your account doesn't prove a payment is final. A credited cheque can bounce weeks later, and your bank then takes the money back. So wait for the real settlement, not just for the funds to appear. If someone insists on receiving the work or the certificate before paying, take it as a warning sign.

Get paid safely, simply. Favour what you can verify — card (Stripe) or a transfer that has genuinely cleared. Be wary of cheques from strangers and of instant, irreversible peer-to-peer payments.

Spotting a scam

The most common traps

They almost always take the same shape. Knowing them is enough to avoid them.

The “accidental” overpayment

Someone offers to pay more than the price — often by cheque — then asks you to refund the difference to a “shipping agent”. The cheque eventually bounces, and the money you sent back is gone. An honest buyer pays the price, no more, no less.

The shipper “to pay upfront”

The buyer insists on their own shipper and asks you to advance shipping or customs fees, “reimbursed later”. It's a phantom service: you pay, the buyer vanishes. You arrange the shipping yourself, after the work is paid for.

Urgency and flattery

“I love all your work, I'll take everything, let's settle quickly.” A real collector asks precise questions: dimensions, technique, year, availability. Vagueness, a flood of compliments and pressure to close are warning signs. A serious purchase can wait a day.

The fake proof of payment

An email mimics your payment service and announces a transfer “on hold”, released only after you ship the work. Never trust a screenshot or an email: check your account. As long as the money isn't there, it hasn't been paid.

When in doubt, simply offer a secure card payment and wait to see the money. A genuine buyer won't mind.

The right sequence

Reassure first, provide the documents after

MycreArt frames both moments, without turning a sale into paperwork.

Before payment

A clear payment request

You send a summary of the work, the amount, the due date and your terms (card, transfer, IBAN). It's a proposal to settle, not an invoice: no accounting obligation is triggered as long as nothing has been paid.

After the money clears

The invoice and certificate go out

Once payment has cleared, the buyer receives a confirmation. Under your invoicing and email settings, the issued sale document and applicable certificate can be attached.

Frequently asked questions

What artists ask

Sell with confidence and the right reflexes

Go Pro to send a payment request, collect by card and provide invoice and certificate under your settings.

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