Sell safely, avoid the common scams
Get paid before you ship, spot the most common traps and finalize cleanly — even with a buyer you met online.
The work ships once the money has landed
One rule protects you from almost every scam. A serious buyer always understands it.
Nothing leaves before the money has truly cleared
The work, the certificate, the tracking: anything of value leaves your studio only once the money has been received and cleared into your account — not “promised”, not “pending”, not “payment sent”. Beware one trap: the balance showing in your account doesn't prove a payment is final. A credited cheque can bounce weeks later, and your bank then takes the money back. So wait for the real settlement, not just for the funds to appear. If someone insists on receiving the work or the certificate before paying, take it as a warning sign.
Get paid safely, simply. Favour what you can verify — card (Stripe) or a transfer that has genuinely cleared. Be wary of cheques from strangers and of instant, irreversible peer-to-peer payments.
The most common traps
They almost always take the same shape. Knowing them is enough to avoid them.
The “accidental” overpayment
Someone offers to pay more than the price — often by cheque — then asks you to refund the difference to a “shipping agent”. The cheque eventually bounces, and the money you sent back is gone. An honest buyer pays the price, no more, no less.
The shipper “to pay upfront”
The buyer insists on their own shipper and asks you to advance shipping or customs fees, “reimbursed later”. It's a phantom service: you pay, the buyer vanishes. You arrange the shipping yourself, after the work is paid for.
Urgency and flattery
“I love all your work, I'll take everything, let's settle quickly.” A real collector asks precise questions: dimensions, technique, year, availability. Vagueness, a flood of compliments and pressure to close are warning signs. A serious purchase can wait a day.
The fake proof of payment
An email mimics your payment service and announces a transfer “on hold”, released only after you ship the work. Never trust a screenshot or an email: check your account. As long as the money isn't there, it hasn't been paid.
When in doubt, simply offer a secure card payment and wait to see the money. A genuine buyer won't mind.
Reassure first, provide the documents after
MycreArt frames both moments, without turning a sale into paperwork.
A clear payment request
You send a summary of the work, the amount, the due date and your terms (card, transfer, IBAN). It's a proposal to settle, not an invoice: no accounting obligation is triggered as long as nothing has been paid.
The invoice and certificate go out
Once payment has cleared, the buyer receives a confirmation. Under your invoicing and email settings, the issued sale document and applicable certificate can be attached.
What artists ask
First look at the profile: how old it is, real followers, precise questions about the work. Be wary of urgency, vague compliments and any request to advance fees (shipping, customs, “release”). Above all, follow one simple rule: you only send the work and the certificate once the money has genuinely cleared into your account. A MycreArt payment request lets you send a clean, secure summary without shipping anything in advance.
After — never before. The certificate is part of what the buyer receives with the work once payment has cleared. Beforehand, you can explain what it contains and show QR verification. After payment, your settings determine the attachments; the QR remains verifiable online.
It's the most common scam scenario. The cheque looks good for a few days, then bounces — and the bank asks you for the sum you had already “refunded”. Never advance fees for a buyer, and prefer a card payment, whose settlement you can see in your account before shipping anything.
Favour what you can verify: card payment (Stripe), or a transfer genuinely credited to your account. Avoid cheques from strangers — especially foreign ones — which can bounce weeks later, as well as instant, irreversible peer-to-peer payments. And never pay a “fee” to release an incoming payment: no legitimate payment service works that way.
Yes, it's a common and healthy practice. A deposit (often 30 to 50%) at the order commits the buyer and covers your initial work; the balance is settled before delivery. It's also a good filter: a serious buyer accepts this framework, a scammer often refuses it.
A real collector is interested in a specific work, knows your practice, asks normal questions and behaves normally around payment. A fake one stays vague, flatters without looking at your work, rushes you, suggests an unusual payment method or an imposed shipper. At the slightest doubt, move from private messaging to email and offer a secure payment: the reaction tells you a lot.
Almost never when the offer arrives by private message. The pattern, flagged by artists' societies such as ADAGP, is always the same: a "collector" offers to buy your work as an NFT at a flattering price, points you to a platform of their choosing, and there "listing" or "minting" fees must be paid upfront — sometimes several hundred euros. Once paid, silence. The mechanism is the one behind every scam: you are made to pay in order to get paid. The rule doesn't change — you never advance fees, on any site suggested by the buyer.
Related guides
Once the sale is secured, here are the steps around it.
Sell directly
Collect without commission: payment link, Stripe and related documents.
Sale proposal
The secure page that replaces bank details in a DM.
Selling your artworks online
This guide's mirror: reassuring a remote buyer.
Shipping an artwork
Packing, carrier, insurance — a serious shipment, organised by you.
Connect Stripe
Link your Stripe account to collect by card, directly into your own account.
Certificate of authenticity
Attach a QR-verifiable certificate to a sold work.
Sale invoice
Notices, numbering and Factur-X format for a compliant invoice.
Sell with confidence and the right reflexes
Go Pro to send a payment request, collect by card and provide invoice and certificate under your settings.